You can cancel your private car insurance policy at any time by contacting us in advance of the date you wish to cancel. You can find out more about this in your Private Car Policy Document which can be accessed via Your Portal.
We will charge you on a proportionate basis for either the period of cover you have received or the miles you have used, whichever amount is the higher.
If your policy is cancelled and an in-tele-box has not been fitted to your car, the cancellation fee will be £30. If your policy is cancelled and an in-tele-box has already been fitted to your car, or had been fitted to a car you previously insured with us, the cancellation fee will be £80. These fees will be subject to Insurance Premium Tax where applicable.
You must return the Certificate of Motor Insurance immediately or otherwise advise us by email that the Policy to which the certificate relates has ceased to have effect.